Dear WildBlue customer,
WildBlue has been made aware that your bandwidth usage over
the past 30 days is approaching the Usage Threshold, as defined in WildBlue's
Fair Access Policy (FAP).
To ensure that your service is not downgraded in accordance
with our FAP (available here),
you will want to decrease your usage. To view your current usage statistics,
please follow the steps outlined at this site. While WildBlue does
keep track of the total amount of traffic on an account, for privacy purposes
we do not actively monitor the content of that traffic.
If, after discussing this matter with all users of your
WildBlue service, the excessive usage cannot be accounted for, it may have been
caused by the misuse of your system by an
outside user. Unfortunately this
would mean that the security of your system has been
compromised, and will need
to be secured as soon as possible. To remedy this issue you we recommend you
follow these steps:
1: Ensure that you have applied all critical patches and
service packs to your operating system (i.e. Windows). These are available at http://windowsupdate.microsoft.com.
Microsoft Internet Explorer is required to access this page.
2: Ensure that your anti-virus software is up to date. New
virus definitions come out
frequently, so if you are uncertain if your program
is up to date, you will want to ensure that it is. Most can be configured to
update on their own. If you do not have anti-virus software, you will want to
acquire some. This should be available at most retail stores.
3: Have your system serviced by a professional. In a large
number of cases, there has been a breach in the security of the affected
system. This could possibly lead to more severe issues, or a recurrence of
that which has been brought to our attention.
OK. What this is what I've done over the past 3-4 days to get this ABUSE warning:
1) I reinstalled Windows which meant that I had to update security patches, drivers, etc.
2) I had to update Warcraft. And that was OVER 1gig.
So, now I'm at 80%. In another 20% my speeds will be reduced to 128kbps downstream and
28 kbps upstream. I still have the Value pack that I started out with. I wasn't going to get the huge package when I was just test driving the satellite speeds. Package details below. I remember the Pro-Pak being 69.oo back in the day when I first got this. I'm also only paying 49.95/mo for my value pack but I see they've gone up on the price for that too. Maybe I'll upgrade.. Maybe not. It's all according to what the money-maker says.
